WiseWise
Log inRegister
Log inRegister
  • Help home
  • Holding money
  • Getting started with your Wise account

Getting started with your Wise account

Within your Wise account you’ll have a main account as a default option, where you can add currencies for holding, spending, sending and receiving. You can open jars and groups, where you can add currencies and keep money separate from your main account. The sections below describe what you can do with your main account.

Learn more about what you can do with money you hold with Wise 

Add a new currency

You can add and remove currencies from your main account any time you want.

Start on the home screen of the website or app.

  • Within your main account, select Add a currency

  • Choose the currency you'd like to hold money in

  • Add some money and verify your identity first to start using your new currency 

What you can do with currencies in your main account 

Once you add a currency to your main account, you'll be able to:

  • Add money whenever you like. Just select Add money, choose the currency you’d like to add to, and choose how you'd like to pay. Make sure to pay with a bank account in the same name as on your Wise account

  • Receive money with your local account details if your region supports it

  • Convert money between currencies in your main account (and jars and groups) whenever you need, at the mid-market rate with a low conversion fee

  • Hold money with no limits for most regions. There are only holding limits if your address is in Japan, Malaysia, or Singapore

  • Send money directly from any currency in your account to your friends, family, businesses, or to pay bills and subscriptions

  • Set money aside in a jar or group

  • Spend money with your Wise card

  • Some customers can hold their money as Interest, Yield, or Stocks

If you’re a business, you can register to use your currencies for business reasons — learn more here.


Remove a currency

You’ll need to remove each currency one by one. 

Make sure there’s no money in the currency that you want to remove. To withdraw money:

  • Select the currency  you want to remove

  • Select Send or Convert 

If you’re sending: 

  • Choose the bank account you want to send your money to

  • Enter the total amount you hold in that currency

  • If you’re converting, choose which other currency you want to add the money to and then put in the total amount you hold in that currency.

Once all your currency is empty, you can close them by selecting the three dots (...) and then Remove currency


What if I have Direct Debits set up?

When you remove a currency, any Direct Debits you have set up will automatically be cancelled. 

This won’t cancel the contract or subscription you have with the company you were paying, so don’t forget to cancel with them, or give them different bank details. If you don’t, you might still owe them money, and they might charge you an extra fee for not paying on time.

Was this article helpful?

Related articles

  • Getting started with your Wise digital card
  • Getting started with the Wise card
  • Getting started with Direct Debits
  • Tips for getting started with Wise
  • What is a Wise Account?